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Order Cancellation

Can I cancel an order?

Yes, you are able to cancel your order as long as no actual cost has occurred. To cancel your order, please go to order detail page and pleas Cancle button.

What will taobaoagent do if the item is out of stock?

When the purchaser finds that item is out of stock, we will inform you by email and the money will be refunded to your payment account within 3 days.