15 CNY was charged for items which unavailable.

[administartor]

 

Actually, we pay more effort on the item which unavailable than items available, we need ask seller when the item will available, or which other choice available etc, then work with customer and seller to get a result.

So for unavailable items we ask 15 CNY each.

Please do not pay more money as this will make things complex, we processing many order's  everyday, we want it will be clear .

[motoko]

Thank you, Ryan, I understand now and think that is very reasonable.

[a_m3ic]

how about if i order 20 item price each item only 10 cny and the unavailabe 10 pcs, i must pay 150 cNY ??